I turn complex content requests into accessible, accurate, and launch-ready web experiences.
With 10+ years in web production and digital operations, including work at Apple and Meta, I specialize in enterprise publishing, quality assurance, localization, content governance, and cross-functional delivery.
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Selected Work
View all workVerified evidence
- 20+
- Experiences
- 16
- Languages
Global Publishing, Localization & Quality Assurance
Led end-to-end delivery, localization, and QA for enterprise learning experiences at Apple, coordinating stakeholders across concurrent global programs.
Focus areas
- Planning
- Testing
- Reporting
- Enablement
Internal Web Platform Operations & Enablement
Managed digital production and operational delivery for internal web platforms at Meta, partnering with engineering and business stakeholders on platform improvements.
Verified evidence
- 200+
- Sites
- 98%
- Customer satisfaction
- Zero
- Data loss
Large-Scale Customer Website Operations
Supported a portfolio of 200+ customer websites at RealScout, maintaining 98% customer satisfaction and leading migrations with zero data loss.
What I do
Web Production & Content Operations
End-to-end delivery of enterprise web experiences — coordinating stakeholders, timelines, publishing, and launch execution across concurrent programs.
Quality Assurance & Accessibility
Structured QA processes including accessibility validation, responsive testing, content verification, and regression testing before every release.
Localization
Coordinating multilingual publishing and locale-specific QA so quality holds across every market, not just the source language.
Cross-Functional Delivery
Operating as the bridge between content strategists, designers, engineers, and business stakeholders on complex initiatives.
HTML Email Development
Building HTML emails from design mockups and testing rendering across mobile and desktop environments, including with Litmus, as part of freelance work.
Hands-on technical build
Applied front-end development and QA systems thinking, shown through a real working interface.
MailForge — HTML Email QA Workspace
A local-first desktop app for authoring, previewing, validating, and comparing HTML email — built independently to consolidate a fragmented QA workflow into one privacy-aware tool.
- 281
- automated tests
- 36
- generic validation rules
- 14
- compatibility guidance rules
Content Operations Dashboard
A working public demo of a campaign operations workspace for coordinating publishing workflows, QA gates, blockers, and launch readiness across markets.
How I work
Every project moves through the same disciplined workflow, from first request to post-launch validation.
- Intake
- Scope
- Build
- Quality Assurance
- Localization
- Launch
- Post-Launch Validation
Experience
- Web Producer IV · Apple, Inc. (Contract via Magnit Global)2021 – Present
- Web Producer · Facebook (Meta), Inc.2018 – 2020
- Web Specialist · RealScout, Inc.2016 – 2018
- Web Developer · Freelance2013 – Present
Let's talk
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